Register Warranty

Product Warranty Registration

Register your product warranty below, and get a 8% off discount code for your next purchase. The warranty is valid from the day you purchased the product.

Product Warranty Registration
Purchase Channel
Purchase Channel
  • LiTime Website
  • Ampere Time Website
  • Amazon
  • eBay
  • Walmart
  • Costco
  • Manomano
  • eMAG
  • Others
Required
Country/Region
Required
Contact Information
First Name
Required
Last Name
Required
Email
Required
Cell Phone
Required
Order Detail
Order IDYou can find your order number in the order history of your shopping account
Required
Please fill in all device information (product/SN) in the order
  • 12.8V 6Ah
  • 12.8V 12Ah
  • 12.8V 20Ah Marine Starting
  • 12.8V 45Ah
  • 12.8V 50Ah
  • 12.8V 50Ah TM Smart
  • 12.8V 65Ah
  • 12.8V 100Ah
  • 12.8V 100Ah Max
  • 12.8V 100Ah Mini
  • 12.8V 100Ah Mini Smart
  • 12.8V 100Ah Xtra-Mini Smart
  • 12.8V 100Ah Group24
  • 12.8V 100Ah Group24 Smart
  • 12.8V 100Ah Group24 Smart Self-Heating
  • 12.8V 100Ah TM
  • 12.8V 100Ah TM Smart
  • 12.8V 100Ah OBM Smart
  • 12.8V 100Ah Self-Heating
  • 12.8V 100Ah Group27 Smart
  • 12V 100Ah Smart ComFlex Edition
  • 12V 100Ah Slim
  • 12.8V 140Ah Smart
  • 12.8V 140Ah Dual Purpose
  • 12.8V 165Ah Smart
  • 12.8V 200Ah Self-Heating
  • 12.8V 200Ah
  • 12.8V 200Ah Smart
  • 12.8V 200Ah Plus
  • 12.8V 200Ah Plus Self-Heating
  • 12.8V 230Ah
  • 12.8V 230Ah Smart
  • 12.8V 280Ah
  • 12.8V 280Ah Smart
  • 12.8V 300Ah
  • 12V 320Ah Mini Smart
  • 12.8V 400Ah
  • 12.8V 460Ah
  • 12.8V 560Ah Solid Edition
  • 16V 30Ah Smart
  • 16V 70Ah Smart
  • 16V 100Ah Smart Self-Heating
  • 25.6V 25Ah Max
  • 25.6V 50Ah TM Smart
  • 25.6V 100Ah
  • 25.6V 100Ah Smart
  • 25.6V 200Ah
  • 25.6V 230Ah
  • 25.6V 280Ah Solid Edition
  • 38.4V 50Ah TM
  • 38.4V 50Ah TM Smart
  • 38.4V 55Ah TM
  • 38.4V 60Ah GC
  • 500A Battery Monitor
  • 38.4V 100Ah OBM Smart
  • 38.4V 100Ah GC
  • 48V 100Ah Solid Edition
  • 51.2V 30Ah GC
  • 51.2V 30Ah GC Smart
  • 38.4V 45Ah GC Smart
  • 51.2V 60Ah GC
  • 51.2V 100Ah
  • 51.2V 100Ah ComFlex Edition
  • 51.2V 100Ah GC Smart
  • 51.2V 30Ah GC ComFlex Edition
  • 51.2V 60Ah GC ComFlex Edition
  • 51.2V 100Ah GC ComFlex Edition
  • 12V 40A DC-DC Charger with MPPT
  • 12V 40A DC-DC Charger
  • 12V 60A DC-DC Charger
  • 14.6V 10A Charger
  • 14.6V 10A Waterproof Charger
  • 14.6V+18.25V 5A Charger
  • 14.6V+18.25V 10A Waterproof Charger
  • 14.6V+18.25V 20A Charger
  • 14.6V+29.2V 10A Waterproof Charger
  • 14.6V+43.8V 10A Waterproof Charger
  • 14.6V 10A 2-Bank Waterproof Charger
  • 14.6V 10A 3-Bank Waterproof Charger
  • 14.6V 10A 4-Bank Waterproof Charger
  • 14.6V 20A Waterproof Charger
  • 14.6V 40A Handle Charger
  • 14.6V 40A Mountable Charger
  • 14.6V 40A Charger
  • 14.6V 60A Charger
  • 14.6V 80A Charger
  • 29.2V 20A Charger
  • 29.2V 40A Charger
  • 43.8V 10A Waterproof Charger
  • 43.8V 18A Charger
  • 43.8V 25A Waterproof Charger
  • 58.4V 10A Charger
  • 58.4V 18A Waterproof Charger
  • 58.4V 30A Charger
  • 30A 12V/24V MPPT Smart
  • 60A 12V-48V MPPT Smart
  • 60A 12V-48V MPPT
  • 100A 12-48V MPPT Smart
  • 20A 12/24V PWM
  • 20A 12/24V PWM Smart Waterproof
  • 700W 12V Inverter
  • 1000W 12V Inverter
  • 2000W 12V Inverter
  • 3000W 12V Inverter
  • 12V 3kW Inverter Charger
  • 24V 3kW Solar Inverter Charger
  • 48V 3.5kW Solar Inverter Charger
  • 48V Battery Balancer
  • Battery Hold Down Kit
  • 250A Circuit Breaker
  • 150A Circuit Breaker
  • 275A Battery Switch
  • 300A Bus Bar
  • 6 Way Fuse Box
  • Battery Box
  • ANL FUSE 250A 32V
  • 400A ANL Fuse Holder
  • RS485 Display
  • 1.5ft 4AWG Battery Cable
  • 10ft 4AWG Battery Cable
Required
Add field
Application
Application
RV, Vans & Camping
Overland
Truck Camper
Trolling Motor
Electric Motor
Marine & Boat
Powerboat
Sailboat
Kayak
Fish Finder
Golf Carts
Mower
Off-grid Power Systems
Home Energy Backup
Industrial Solar
UPS
Ham Radio
Skoolie
Scooter
Wheel Chair
Others
Voltage Type
12V
24V
36V
48V
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FAQ
Under what conditions can I get a free return or exchange for my purchased item within 7 days?
For items purchased from LiTime, you can apply for a free return or exchange within 7 days from the date of receipt, provided the item is in its original packaging, in brand-new condition suitable for resale, and includes the manual and all accessories. LiTime will cover the shipping costs for such returns.
Where can I find the SN number?
The Serial Number (SN) is located underneath the vertical barcode on the top of the battery.
What are the basic conditions that must be met for a return or exchange?
The item must be in its original packaging, in brand-new condition suitable for resale, and include the manual and all accessories.
If I modify the product (e.g., disassemble it), can I still get a return, exchange, or warranty service?
No. Unauthorized modification (including but not limited to disassembly) of the product will void the warranty, and such returns will not be accepted for after-sales service. If a modified product is returned, we will refuse it and send it back at the customer's expense.
What information do I need to prepare when applying for a return, exchange, or warranty service?
Please prepare the following information in advance: order number, proof of purchase, and video/photos of the faulty product (if applicable). When applying for warranty service, you also need to describe the problem in detail (symptoms, when it occurred, specific operations), inform us of any troubleshooting steps you've tried, and provide the product serial number (SN).
If my product experiences a quality issue within the warranty period, how will LiTime handle it?
If a LiTime product fails to meet the quality standards (as determined by our technical support team) within the warranty period, we will repair the defective product, or replace it with a new or refurbished product that is compatible and has the same or higher rated power. In special cases where repair or replacement is not possible, a refund may be processed. The specific handling, which may involve depreciation or additional fees depending on the purchase duration and product condition, is detailed in the policy.
What situations will void the warranty or are not covered by the free warranty service?
Key situations include: the product being outside the warranty period; normal wear and tear (like cosmetic damage, cell capacity degradation); damage due to human factors (such as unauthorized disassembly, modification, improper operation, water damage, etc.); failure to use and maintain the product according to the user manual (e.g., using incompatible chargers, incorrect applications, using non-starting batteries for starting purposes, etc.); force majeure events. For a detailed list, please refer to the full warranty policy.