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Benefits / Tiers

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Explorer

Pioneer

Master

Earn LiPoints on Every Purchase

Exclusive Discounts

Annual Birthday Gift

Redeem Rewards

Exclusive Warranty Perks

Early Bird Deals

Level-Up Bonuses

New Product Trials

Event Invites

FAQ

How do I earn LiTime LiPoints?

Earning LiPoints is easy! You can earn LiPoints by creating an account, subscribing to our email newsletter, following us on social media, placing orders, and participating in special activities. The more you engage, the more points you earn. For more details, you could learn this user guide.

I've purchased from litime.com and third-party sites before. Can I get LiPoints for those purchases?

At this time, LiPoints can only be earned on purchases made directly through our official website. Orders placed via third-party sellers or other platforms are not eligible for rewards.

Do taxes or shipping fees qualify for LiPoints?

No, taxes and shipping fees don’t earn LiPoints because they’re outside of our control.

Can I share my LiPoints?

LiPoints are tied to your personal account and can’t be shared or transferred. They’re just for you to enjoy!

What can I redeem LiPoints for?

LiPoints can be redeemed for a variety of rewards - like discount coupons, gift cards, LiTime products, and more! Just make sure to use your rewards within their validity period. For full details, check out the membership page.

How do I redeem LiPoints for benefits?

Simply log in to the Membership page, where all available rewards will be highlighted. Just select the benefit you want and click “Redeem” to claim it - it’s that easy!

Can I use a coupon code and a reward coupon on the same order?

Reward coupons come with specific conditions like discount amount, minimum purchase, applicable products, and expiration date - so be sure to check the details before using one. Only one coupon can be applied per order, and reward coupons can’t be combined with other offers, sales, or discounts. As long as you have enough points, you’re free to redeem whenever it works best for you!

Can I cancel, return or exchange rewards redeemed with points?

Once the redemption is completed, it cannot be canceled. The rewards cannot be returned or exchanged.

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