knowledge about battery

Troubleshooting of DC-DC Charger: Why It’s Not Charging

LiTime Team
LiTime Team
20/05/2025

Experiencing issues with your DC-DC charger not charging your LiFePO4 (Lithium Iron Phosphate) battery, even when the indicator lights seem normal or are flashing in a specific pattern? Don't worry! This guide will help you diagnose and resolve common problems, including the "dual lockout issue" and other fault indicators.

Why Isn't My Battery Charging? Understanding Common DC-DC Charger Problems

Several issues can prevent your DC-DC charger from properly charging your LiFePO4 battery. These can range from simple connection problems to specific protective mechanisms kicking in.

Understanding Indicator Light Meanings (Troubleshooting Table)

Your DC-DC charger uses indicator lights to communicate its status and potential problems. Here's a breakdown of LiTime 12V 40A DC-DC Charger light patterns and what they mean:

Problem Indicator Possible Causes Solutions
"Power On" indicator flashes once every 3 seconds Abnormal solar or alternator input (e.g., Overvoltage) Reconnect solar panel or alternator input.
"Power On" indicator flashes twice every 2 seconds The DC-DC charger overheats. Install the charger in a well-ventilated area.
"Power On" indicator flashes three times every 1 second Self-diagnosis of faults. The charger will be locked when this error occurs; it needs to be cut off from power and restarted to resume. If the problem still continues, please contact service@litime.com for help.
"Battery Type" indicator flashes once every 3 seconds Service battery abnormal connection (e.g., Overvoltage, overcurrent). Reconnect the service battery.
"Battery Type" indicator flashes three times every 1 second BMS protection for the lithium battery has been activated. Ensure the battery is functioning properly.
"Battery Type" indicator flashes twice every 2 seconds Charging takes too long. Check whether the battery capacity is too large, or the battery itself is abnormal. Please note that the charger will be locked when this error occurs, and it needs to be cut off from power and restarted to resume.


Note: Different models of DC-DC chargers may have unique LED indicator patterns. Please refer to the user manual for accurate diagnostics and troubleshooting steps.

Normal Lights, No Charge: Probably The "Dual Lockout Issue"

One specific and often confusing scenario is when the indicator lights appear normal, yet the battery refuses to charge. This is often due to a "dual lockout issue," a protective mechanism.

What Triggers "Dual Protection"?

This protective state can be activated under specific conditions, particularly if your system includes an inverter or large-capacity capacitors (common with high-power appliances) and the battery’s BMS (Battery Management System) simultaneously triggers overcharge protection.

Here's what happens:

  • Charger Detects Output Overvoltage: The DC-DC charger senses an overvoltage condition at its output.
  • BMS Detects Overcharge: Concurrently, the battery's BMS signals an overcharge situation.

For safety, the DC-DC charger enters a fault lockout state. Even if the conditions that triggered the protections are resolved and indicator lights return to normal, the charger may remain in this locked state and fail to resume charging.

LiTime DC-DC charger wiring illustrates dual protection lockout from battery overcharge & inverter overvoltage

How to Resolve Lockout States and Other Charging Problems

Follow these steps to get your DC-DC charger working correctly:

✅ Step 1: Perform a Complete Power Reset (To Clear Lockouts)

A full power reset is often necessary to clear a lockout state:

  1. Disconnect from Starting Battery: Carefully disconnect the DC-DC charger from the starting battery.
  2. Disconnect from Solar (If Applicable): If your charger is connected to a solar panel system, disconnect it.
  3. Disconnect from Service Battery: Disconnect the DC-DC charger from the LiFePO4 service battery.
  4. Wait: Allow a few seconds for the charger to fully discharge.
  5. Reconnect and Restart: Reconnect the system in the reverse order (Service Battery, then Solar, then Starting Battery) and restart.

This procedure should clear the lockout state and allow the charger to function normally.

✅ Step 2: Select the Correct Charging Mode (To Prevent Future Lockouts & Ensure Proper Charging)

Using the appropriate charging mode for your LiFePO4 battery's current state is crucial:

If the Battery is Active (Awake):

  • After completing the power reset and restarting the system, select SLA mode (Sealed Lead-Acid mode) to begin charging.

If the Battery is in Sleep Mode (Inactive/BMS Protection Activated):

  1. First, set the charger to LI mode (Lithium mode). This mode is designed to "wake up" or activate a LiFePO4 battery that has entered sleep mode due to low voltage or BMS protection.
  2. Once the battery is successfully activated (shows signs of accepting a charge), switch to SLA mode for normal, ongoing charging.

Flowchart: Clear Li Time DC-DC charger lock (disconnect). Set mode to prevent locks: SLA if active, else LI then SLA

Step 3: Address Specific Fault Indicators

If your indicator lights are flashing as per the table above, take the recommended actions:

  • Input Power Issues: Double-check all connections to your solar panel or alternator. Ensure they are secure and that the input voltage is within the charger's specified range.
  • Overheating: Improve ventilation around the DC-DC charger. Ensure it's not covered or in a confined space that traps heat.
  • Service Battery Connection: Verify the connections to your LiFePO4 battery. Look for loose terminals, corrosion, or damaged wires. Ensure the voltage and current are within safe operating limits.
  • BMS Activation: If the BMS protection is repeatedly triggered, investigate the cause. This could be due to an imbalance in battery cells, an issue with the BMS itself, or an external factor causing overcharge or over-discharge conditions. Ensure your battery is functioning properly.
  • Prolonged Charging Time: If charging takes excessively long, ensure your battery capacity isn't too large for the charger's output. Also, check the health of the battery itself, as internal issues can slow down charging. As noted, this can also lead to a lockout state requiring a power reset.

Important Considerations for LiFePO4 Charging with a DC-DC Charger

  • SLA Mode for Charging, LI Mode for Activation: Remember, SLA mode is generally used for the bulk of charging LiFePO4 batteries after they are active. LI mode is primarily for waking a battery from sleep mode. SLA mode cannot typically activate a battery in sleep mode. 
  • Consult Your Manuals: Always refer to the specific manuals for your DC-DC charger and LiFePO4 battery for detailed instructions and safety precautions.
  • Ventilation is Key: DC-DC chargers can generate heat. Ensure good airflow around the unit to prevent overheating and potential shutdowns.
  • Secure Connections: Loose or corroded connections are a common source of charging problems. Regularly inspect and maintain all wiring.
  • Professional Help: If you've tried these steps and are still experiencing issues, or if fault indicators persist (like the "Power On" light flashing three times), don't hesitate to contact the manufacturer's support service@litime.com.

By understanding these common issues and following these troubleshooting steps, you can keep your DC-DC charger and LiFePO4 battery system running smoothly and efficiently.

LiTime Team
LiTime Team
The LiTime Team is dedicated to bringing you the latest updates, customer stories, and behind-the-scenes insights from the world of LiTime. With a commitment to reliable power and sustainable energy, we work closely with our customers—from sailors and RV